Last Updated: February 2026
Introduction
Welcome to Mannar Catering's Privacy Policy. At Mannar Catering, we are committed to protecting your privacy and
ensuring you have a positive experience on our website and when dealing with our business. This policy outlines how
we collect, use, and protect your personal information in accordance with UK data protection regulations.
Information We Collect
We may collect and process the following types of personal information:
1. Contact Information
- Name and email address
- Phone number and postal address
- Company details (for business inquiries)
2. Booking Information
- Event details and date
- Number of guests
- Special dietary requirements and allergies
- Payment information
3. Communication Records
- Messages sent through our contact form
- Email correspondence
- Phone call recordings (with consent)
4. Website Usage Data
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referring website sources
How We Use Your Information
We use the information we collect for the following purposes:
Business Operations
- Processing catering bookings and payments
- Communicating about events and services
- Managing customer relationships and inquiries
- Providing support and addressing complaints
Marketing and Communications
- Sending promotional offers and updates (with consent)
- Newsletter subscriptions
- Event invitations and special announcements
- Customer feedback and surveys
Legal and Safety
- Complying with legal obligations
- Fraud prevention and security measures
- Protecting our rights and your safety
Service Improvement
- Analyzing website usage and performance
- Improving our services and user experience
- Creating anonymized statistics for business planning
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that
help us understand how you use our site and remember your preferences.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us analyze site usage and performance
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your activity for targeted advertising
Cookie Consent
By continuing to use our website, you consent to our use of cookies. You can control cookie settings through your
browser preferences. However, disabling cookies may affect website functionality.
Data Protection and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration,
disclosure, and destruction.
Security Measures
- SSL encryption for all data transmission
- Secure payment processing with PCI compliance
- Regular security audits and updates
- Limited access to personal information
- Staff training on data protection protocols
- Secure storage of all customer records
Your Rights Under GDPR
Under UK GDPR and Data Protection Act 2018, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of your data
- Restrict processing of your information
- Object to data processing
- Data portability
- Withdraw consent at any time
Third Party Information Sharing
We do not sell or share your personal information with third parties without your consent, except in the following
circumstances:
Permitted Sharing
- Service providers assisting with bookings and payments
- Delivery and logistics partners
- Legal authorities when required by law
- Professional advisors (accountants, lawyers)
International Transfers
Any international data transfers are conducted in compliance with UK GDPR requirements and appropriate safeguards are
in place.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes it was collected for or as
required by law:
- Booking records: Retained for 7 years for accounting purposes
- Contact information: Retained until you request deletion
- Marketing communications: Retained until unsubscribed
- Payment information: Retained per PCI compliance requirements
Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from
children. If you believe a child has provided us with personal information, please contact us immediately so we can
delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any
significant changes will be announced on our website or through email notification. Your continued use of our website
constitutes acceptance of the updated privacy policy.
Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us:
Data Protection Officer
For GDPR-related inquiries, you can also contact our Data Protection Officer at mannarcatering@gmail.com.
Legal Notice
This privacy policy is effective as of February 2026 and complies with UK GDPR, Data Protection Act 2018, and other
applicable UK data protection legislation. If you do not agree with this privacy policy, please do not use our website
or services.